Terms and Conditions


If you pay by credit or debit card, you may be required to show the card at the time of delivery or collection as proof of identification and so that we can check that the card corresponds with the receipt data for the Order.


We do not store credit card details nor do we share customer details with any 3rd parties.
You acknowledge and agree that any personal data that you provide and/or we collect when you use this Website shall be processed in accordance with our Privacy Policy and in accordance with relevant data protection laws which include, without limitation, the Data Protection Act 2018 and the EU General Data Protection Regulation 2016/279.


Times for collections provided by the Business are only estimates. The Business makes no guarantee that Orders will be available for collection within the estimated times. All products and offers are subject to availability. Alternative products or refunds may be offered where appropriate as per the Businesses discretion


Any refunds due will be processed through the till during the same day or can be refunded via the Payment Gateway provider merchant portal. Refunded sums will be returned to the originating card within 72 hours, but may be dependent on your bank.


If alcoholic or age restricted products are purchased the purchaser and any intended consumer must be over 18 and able to provide valid ID upon request.


We apologise but it is not possible to amend or cancel orders once placed, for anything else please contact us at Sandown Tel: 01983 472216 or Shanklin Tel: 01983 868570

Happy Haddock

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